- Terms and Conditions
Product Warranty:
- Products are covered by the manufactures warranty
- It does not cover damage due to misuse – abuse and incorrect handling
- Leather products need to be cared for and not used in an over-weight capacity
- In the event of items arriving damaged or defective please contact us
- The store requires customers to provide photos
- This is for the store to replace or refund accordingly
Item/product Details:
- The site endeavours in providing to you the closest description and size
- Images are there for graphic/sight resolutions
- Illumination and colour may vary due to discrepancy of pixels on one’s computer
- While all care is taken faults or oversights in the item details are unintentional
Payment:
- Payment methods are presented for you to use
- Electronic bank payment transfer is available
- Purchaser has 12 hours to checkout/pay any items in the trolley
- Any items not paid within 12 hours will be cleared out of the trolley
- If you require more time to pay please contact me and I will extend the payment time
Postal/Delivery:
- Purchases will be mailed to the “Packing Slip” details supplied by you
- It is the buyer’s accountability to provide correct delivery address
- Express Post is offered at the buyers cost
- If you require insurance on your delivery please notify me
- This is at the buyer’s cost and needs to be quoted on prior to purchasing
- Products are shipped within 24/36 hrs once purchased
- Purchases are not posted on weekends or public holidays
- Purchases are all provided to you with a tracking number
- We will not leave any parcel outside your front door/veranda unless instructed
- We take no accountability if the items go missing or are damaged by a 3rd party
- This site uses Australia Post for the delivery of parcels
Tracking the product or mishap during delivery:
- It’s in your interest to follow your purchase with the tracking number supplied
- Track your item on the Australian Post website or download their App
- Doing so will keep you informed on your item’s location and its ETA
- Please check with your local Post Office prior to contacting us if it hasn’t arrived
- If it doesn’t fit in your letterbox chances are it’s at your local PO
- Please lay no blame or negative feedback on “Review” section if your item is misplaced
- I am neither the postman nor the freight driver delivering your item
- The store will assist you if your item is misplaced during transit
- I will personally guarantee your item is either delivered or your money refunded
- Be aware any uncouth deed occurring will forfeit your item/money back to you
- Australia Post is able to track any item through their satellite network to the exact point
Refunds / Returns and Liquids:
- All items are examined prior to packing before being posted
- Please choose your purchase carefully
- Used items will forfeit your return and refund
- Returned items are inspected before a refund is agreed
- Refunds or exchanges are paid by the purchaser
- If an exchange is required the buyer will pay for the item to be posted back
- Exchange will be given if stock is available
- If no stock is available a refund will be given
- Items must be returned in its original pack and unused with any tags in their place
- Liquid (shampoo/conditioner) or compact matter (styling cream/shave cream/balm)
- Any item that is presented onto ones skin/hair is unable to be returned
- Once the seal is broken the item is yours
- It is by law unhygienic and unsafe if it is opened or used
- This is law with the OH&S Australian Govt Act-Occupational Health and Safety
- The COVID Act prohibits any item used or seal broken is unsafe to be returned
- Liquids as shampoo are sealed prior to packing avoiding leakage during shipment
- If you have any question or unsure on any item please contact the site
Contacting the site:
- Contact details are presented for you if you require any questions to be answered
- If you contact the site by phone and I am unable to answer please leave your contact details
- I will return your call within the hour
- ID UNKNOWN CALLER will not be answered by the site whilst ringing
- This is to avoid any nuisance-irresponsible-unfair act upon any staff member answering
- Our email contact details are there for you also
My Service to you:
- My purpose is to keep you as a content and frequent customer
- My satisfaction towards customers in pre and post sales is imperative
- I would accept no less if I myself were purchasing online
- Positive feedback is essential if you are content with the site and its services
- It reads to future buyers reading your approval of the store
- I will ensure that no buyer will be unhappy in the item/s purchased and our service to you
Electrical purchase and Warranty:
- Manufacturer’s warranty is covered on all items sold on this site
- Electricals comes with a guarantee that cannot be excluded under Australian Consumer Law
- You are entitled to a replacement or refund for major failure
- You are also entitled to have the item repaired or replaced
- It is the manufacturer duty to electronically find the fault before a refund is given
- The warranty commences from the day purchased
- Registration of the electrical item is necessary to activate the warranty
- All details for registration are located inside the pack
- All electricals must be registered within 21 days after purchase
- Failure to register any electrical item during the 21 day time period will void the warranty
- For your safety and continued enjoyment please read instruction book before use
- Improper use will void your entitlement of warranty cover
- The manufacturer has electronic means and ways in testing how the fault occurred
- Please retain the payment slip for the term of the warranty
- The electronics on this site are covered by warranty in Australia only
- If it leaves the shores of Australia the warranty is immediately voided
- Any further information required please do not hesitate in contacting us
The Leather:
- The site provides the best clarity of images on leather products.
- The colours of images are presented as close as possible.
- The colours of leather and its variation vary on all items.
- These variations mean that each item is truly unique.
- Leather being natural varies from hide to hide.
- Batches of leather are very dissimilar.
- Variations in the colour and pattern of leather should not be considered a fault.
- It is well known in the leather trade as “Its own signature”
- This is the beauty – “that you are purchasing genuine leather”
- No two leather items are alike making each and every item unique.
- Leather is not a factory manufactured product.
- Leather is dried-tanned and then processed in producing products made from leather.
The Explanation of Leather:
- Pierre Cardin use Cowhide as the main means of its leather.
- Cowhide offers maximum value for texture, appearance, durability, and comfort.
What makes Italian leather the best?
- Passion and tradition – the tanning methods are natural using vegetable ingredients.
- Italians are known as the best makers of leather.
- Ninety five percent of all leather products worldwide use Cowhide from Italy.
- Pierre Cardin also use soft Sofa leather that is also called Vachetta leather.
- Vachetta leather gives certain items that polished look.
- Then the leather of all leathers – Nappa leather
- Nappa leather is soft and expensive.
- Pierre Cardin uses Nappa leather on certain products that require flexibility
- Any further information required please do not hesitate in contacting us
Fashion Jewellery – Bracelets:
- All care and inspection are taken prior to posting a bracelet
- Most bracelets on-site are 90% leather
- The other 10% is classified as synthetic leather
- To maintain the bracelet all care is to be taken in preserving its outlook
- Do not shower/ swim / sleep / exercise with it on
- Do not use any cleaning chemicals to clean the bracelet
- Use a cloth with soap/water (small amount) then wiping it clean
- Forcibly prying the bracelet off your wrist may cause damage
- No force at all needs to be used
- Using force will damage the bracelet causing the leather away from the magnetic clasp
- You may also cause damage to any features that are on the bracelet
- These are quality bracelets. Leather with 316L Stainless Alloy steel
- The store uses controlled measures in examining the bracelet prior to posting
- Returns are not accepted due to the Covid laws.
- Once the bracelet has been placed on the skin it is yours to keep.
- Any further information required please do not hesitate in contacting us